File an Online Service Request

Someone typing on their phoneThe Town of Ponoka online service request tool is fast and easy!

Do you have a question or service request for the Town of Ponoka? You can submit an online service request for:
  • Questions or concerns for the Town’s Community Peace Officer (CPO), such as bylaw enforcement requests or questions;
  • Reporting an icy or snow-covered intersection, back alley or sidewalk that may need attention;
  • General inquiries; and
  • Any other service requests or questions.
Click here to fill out the online form. Or you can phone the Town Office at 403-783-4431 where staff can help fill out the form for you.


Please note that Town winter operations crews work in conjunction with the Alberta Ministry of Transportation and Economic Corridors, which is responsible for snow and ice control on Highways 2A and 53 in Ponoka. Inquiries related to Highway 2A and Highway 53 can be directed to their contractor, Main Roads, at 1-817-875-3263.