Gas Services

In Alberta, gas services are managed by independent retail suppliers. The default service provider for natural gas in the Town of Ponoka is Direct Energy

Please contact your gas provider for:

  • Questions or information about your bill
  • To request new service
  • Re-connections after a service is disconnected
  • To request temporary or permanent service disconnection
  • For customer account questions

Utilities Consumer Advocate

Utility consumers are encouraged to research the best gas service provider to fit your needs. For more information about utilities in Alberta, and advice on your choices for utilities, please visit the Utilities Consumer Advocate website.