Code of Conduct Regulation

The Town of Ponoka has a Code of Conduct Compliance Plan outlining the obligations and responsibilities of the Town in accordance with the Code of Conduct Regulation. 

Citizens can submit complaints of non-compliance with the Code of Conduct Regulation to the Town of Ponoka, the Alberta Utilities Commission or the Market Surveillance Administrator. The Alberta Utilities Commission and Market Surveillance Administrator are independent of the Town of Ponoka, regulated rate suppliers and affiliated providers. 

Contact Information


Town Compliance Officer
#200 5604 50 Street
Ponoka, Alberta, T4J 1G5

Phone: 403-783-4431
Email: town@ponoka.ca
Fax: 403-783-6745
Alberta Utilities CommissionPhone: 780-427-4903
Email: consumer-relations@auc.ab.ca
Market Surveillance AdministratorPhone: 403-705-3181
Email: compliance@albertamsa.ca