Emergency Services

Emergency services in the Town of Ponoka are provided by the following organizations to help ensure Ponoka is a safe community for families and all citizens by providing vital emergency protection, public safety and enforcement services.

This includes:

The Royal Canadian Mounted Police (RCMP) are contracted by the municipality to provide policing services in the Town of Ponoka year-round. 

For more information about hours and services, please visit the Ponoka Detachment on the RCMP's website

Ponoka RCMP Detachment Office
5120 50 Avenue

Emergency Phone Number: 9-1-1
Non-Emergency Phone Number: (403) 783-4472

To view the RCMP crime map for the Town of Ponoka, please click here.

Alberta RCMP App

To report a crime, contact a detachment and learn about crime rates in your area, please download the Alberta RCMP App through the Apple Store or Google Play

RAVE Alert Mass Notification System

The Ponoka RCMP is encouraging residents to sign up for the RAVE Mass Notification System as an additional tool to be used in crime prevention and community safety. RAVE alerts provide Albertans with real-time, trusted information around public safety and crime prevention.

Users register online and then select the region or regions they wish to receive alerts for, as well as the type of information they want to receive, including:

  • Traffic advisory notifications;
  • Crime watch notifications;
  • Crime prevention tips;
  • Requests for public assistance; and
  • General public safety messaging.

They can then decide how they would like to receive alerts, whether it be via phone call, SMS text message, or email. 

RAVE enables community members to assist police and be a useful resource to their local detachment and their respective community. By staying informed about public safety, residents and the police can work together to reduce crime and improve the safety of their communities.

For more information, or to sign up, please click here.

Group photo of the Ponoka County Regional Fire Services East District DepartmentFire protection services in the Town of Ponoka are provided under contract by Regional Fire Services through Ponoka County.

For more information, please visit the Ponoka County website.

If this is a fire emergency, please call 9-1-1.

Ambulance services in the Town of Ponoka are provided by Guardian Ambulance. 

For more information about ambulance services in Ponoka, please visit Guardian Ambulance's website.

Ponoka Ambulance Services Office
6502 44 Avenue
Emergency Phone Number: 9-1-1
Non-Emergency Phone Number: 403-783-3363

Dog and cat sitting on couchEnforcement of the Town of Ponoka's Animal Control Bylaw is carried out primarily on a complaint-driven basis by Old MacDonald Kennels, which operates under contract for the Town.

To report a concern under the Town's Animal Control Bylaw, please contact Old MacDonald Kennels by calling 403-783-7447 or visiting their website.