Code of Conduct Regulation

The Town of Ponoka has a Code of Conduct Compliance Plan outlining the obligations and responsibilities of the Town in accordance with the Code of Conduct Regulation. 

Citizens can submit complaints of non-compliance with the Code of Conduct Regulation to the Town of Ponoka, the Alberta Utilities Commission or the Market Surveillance Administrator. The Alberta Utilities Commission and Market Surveillance Administrator are independent of the Town of Ponoka, regulated rate suppliers and affiliated providers. 

Contact Information

Town Compliance Officer
#200 5604 50 Street
Ponoka, Alberta, T4J 1G5
Phone: 403-783-4431
Email: town@ponoka.ca
Fax: 403-783-6745

Alberta Utilities Commission
Phone: 780-427-4903
Email: consumer-relations@auc.ab.ca

Market Surveillance Administrator
Phone: 403-705-3181
Email: compliance@albertamsa.ca