All Hotmail email account users who are waiting for an E-bill or other email communication from the Town are asked to please check their junk mail or spam folder for the missing emails.

The Town has been hearing from several Hotmail email account users over the past few months who have been experiencing difficulty receiving emails from the Town.

If you cannot find the missing email in your spam or junk folder, please phone the Town at 403-783-4431 and we will make arrangements to reissue the bill or send the missing communication to you.

Thank you.

The flags at the Ponoka Civic Centre will be lowered at half mast on June 23 to mark the National Day of Remembrance for Victims of Terrorism and to remember and pay tribute to all Canadian victims of terrorism.

To view News Release, please click here.

The Ponoka Town Office has reopened to public access, however with provincial public health restrictions still in place due to COVID-19, citizens are asked to please continue doing business with the Town by phone, email or online as much as possible.

Phone: 403-783-4431



Fax: 403-783-6745

Drop Box: There is a drop box for bill payments and other correspondence with the Town just inside the doors on the west side of the Ponoka Civic Building. The drop box is available from 9 a.m. to 4:30 p.m. Monday to Friday.

The Ponoka Aquaplex is currently open with restrictions in place due to COVID-19. For full details, please visit:

To view News Release, please click here.